In the credit union world, we’re people helping people, right? That idea makes a good mission statement, but it often seems like the generosity and goodwill apply only to the members and not the credit union employees. In April, our YMC “Level Up Book Club” read Jeffrey Pfeffer’s book Dying for a Paycheck.In this book, Pfeffer observes that the physical risks of working in dangerous places like coal mines, oil rigs, and chemical plants have been largely eliminated by the oversight of the Occupational Safety and Health Administration (OSHA).However, the stressful nature of the modern work environment isn’t subject to OSHA reporting or government regulation. It is simply accepted as the nature of the beast. Pfeffer maintains that today’s workers face unrelenting job demands that are characterized by unrealistic deadlines, insufficient resources, and an increasingly diminished distinction between work life and home life. Pfeffer points to a startling contrast in how companies are responding to increasing customer expectations of economic stewardship and corporate social responsibility. Too many organizations focus exclusively on customer demands and show little concern for the toll that working conditions take on employees who are forced to manage increased workloads with fewer resources.You don’t have to look very hard to find data that supports Pfeffer’s claims. Employee surveys identify stress as both the number one problem at work and the number one reason for seeking opportunities elsewhere. It’s estimated that the physical consequences of workplace stress cost the U.S. healthcare system as much as $200 billion per year. And the stress-related costs don’t stop there. U.S. employers lose more than $300 billion annually due to employee turnover and lost productivity.With a mantra of “people helping people,” it seems like credit unions would be immune to this trend. Unfortunately, that’s not the case. I know several credit union employees who spend the majority of evenings at their office, sometimes not leaving until after 9:00 PM. In fact, one small credit union ended up accepting a merger offer from a larger credit union due to the unsustainable workload of the CEO. Not only are credit unions losing good employees due to stress, but our industry is losing good credit unions because of it as well.Although we’re not technically a credit union, we have experienced the same struggle at YMC. We’ve grown substantially over the last few years. In an effort to be good stewards of the monthly retainers our clients pay us, we’ve operated very lean. Too lean. Over the past few years, we’ve taken steps to care for our team members, steps that include covering 100% of their health insurance and offering matching 401k opportunities. But even with those additions in place, we recently realized those benefits were only scratching the surface. After hearing “no” from a few extremely talented people we were trying to recruit, we knew we had to address our paid time off policy as well. In April, we announced that effective immediately we would almost double the amount of paid vacation time our team would receive. We made this move to encourage our team members to take time to recharge—not only so they can be fresh and ready to serve our clients better but for the sake of their own health as well.We need to examine just how deep our “people helping people” commitment goes. Are we people helping members, or do we go the extra mile to help all people, our own team members included? There comes a point where frugality and calculated business practices begin to undercut the social justices we wish to stamp out for our members. When the bottom line numbers become more important than our frontline team members, it’s time to make a change.Every change has to start somewhere. Where will you begin within your credit union? Which policy could you change today to show your team that you care as much about them as you do about your members? What impact could that change have on their lives and the lives of their family? What will the ROI be when your team members can recharge and consistently give you their best? Your answers to these questions will determine whether you create a credit union that only serves your members or a thriving financial institution that benefits your members, your team, and your entire community. 24SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Bo McDonald Bo McDonald is president of Your Marketing Co. A marketing firm that started serving credit unions nearly a decade ago, offering a wide range of services including web design, branding, … Web: yourmarketing.co Details
After missing the past two editions due to similar constraints, the squad cannot afford to miss out this time, as they would be suspended by the global body, and Musa says more Nigerians should support them.Nigeria Football Federation (NFF) president, Amaju Pinnnick promised the team N2.5m and an additional $5, 000 for their efforts of travelling out early, in order not to miss their opening game against Brazil.Aside joining his team mates to contribute handsomely to the amputee team, Musa has now urged other Nigerians to give in various formats.Musa added: “We know the condition of the country now but I am going to call on everyone who has the passion for the sport to support them with any amount.“Apart from that, we also all have to give them all the support that they need. We can also pray for them and wish them the best of luck.”Wolfsburg Clash with Bayern Live on StarTimes TodayExciting football league continues this weekend with unbeatable live matches from the Bundesliga season as Wolfsburg battles it out with Bayern Munich at the Volkswagen Arena today on StarTimes (Channel 254 and 245).Wolfsburg will attempt to snatch three points from Bayern Munich when they go head to head today.Sixth placed Bayern Munich with 13 points from seven matches will battle it out with Wolfsburg, who have gathered nine points from seven games.After winning his first seven matches in charge of the club, Bayern Munich Head Coach, Niko Kovac has now failed to guide his side to victory in three domestic games on the spin – a run that leaves them four points behind early Bundesliga leaders Borussia DortmundKovac has cited Bayern Munich’s failure to play as a team as the reason for their shock 3-0 home defeat to Borussia Mochengladbach. Kovac’s men looked sluggish from the outset and found themselves two down after just 16 minutes, Alassane Plea and Lars StindI making his first appearance of the season finishing emphatically past Manuel Never.Robert Lewandowski had a goal ruled out for offside in the second period but any dramatic comeback from Bayern would have been harsh on the visitors, who were deserving winners and added gloss to the score line late on through Patrick Herrmann.Also in action this weekend, Stuttgart will host current table topper, Borussia Dortmund at the Mercedes Benz Arena by 2:30pm African time on the same day.Share this:FacebookRedditTwitterPrintPinterestEmailWhatsAppSkypeLinkedInTumblrPocketTelegram Al-Nassr of Saudi Arabia attacker, Ahmed Musa has added his voice in support of the ongoing fund raising campaign by Nigeria’s Special Eagles, to enable them participate in this year’s Amputee Football World Cup.Although Musa led the way in ensuring the Super Eagles contributed over N6m to the team before Nigeria’s Africa Cup of Nations qualifier in Uyo last weekend, the stand-in captain has now gone ahead to call on all soccer loving people across the country to give more to the amputees.Footballlive.ng reports that the Amputee Eagles are drawn in the same group with Brazil, Russia and El Salvador, but the team are cash-strapped and hampered in their plans to fly out for the competition in Mexico.
ELEAGUE, a product of Turner Sports, has been nominated for a sports Emmy in the Outstanding Studio Design and Art Direction category. Credit: Turner SportsThe news was revealed by ELEAGUE on their Twitter last week. They’re not exactly in poor company either. The other nominations are Games of the XXXI Olympiad (NBC), Mike & Mike (ESPN2), NFL Sunday – Super Bowl (FOX) and UEFA Euro 2016 (ESPN). ELEAGUE is currently showcasing its first foray outside of Counter-Strike: Global Offensive, with Street Fighter V the game of choice. The feedback has been mixed – with some in the FGC community not taking particularly well to the more professional approach that is required for live television broadcast. The last CS:GO event that the Atlanta based studio hosted was the Major which saw scintillating Counter-Strike and newly Audi sponsored Astralis taking home their first Major in what could yet be a period of sheer dominance. The Danish squad have since won IEM Katowice and many analysts are predicting further success for the roster. Steve Ulrich, Senior Vice President of the Sports Emmy Awards commented: “It has been another outstanding year for the sports television industry and the quality of this year’s record number of entries continues to raise the bar of what sports programming can be”.The awards will be held on May 9th at Jazz at Lincoln Center’s Frederick P. Rose Hall. There was a total of 41 categories across the awards, with Outstanding Live Sports Special, Live Sports Series and Playoff Coverage amongst those highlighted. Esports Insider says: Congratulations to Turner & ELEAGUE as to be recognised in the category that they’re nominated in is a huge achievement. How many years will it be until Mr. Lewis takes home the Emmy for Outstanding Studio Host? Only time will tell.