Surface Pro + Dell ProSupport = World-Class Mobility Experience

first_imgIf you’ve followed Dell much in the past few years (and since you’re reading our blog, you probably have), then you know we’re proud to talk about our robust portfolio of products and services. That’s why we’re excited today to announce a new addition that will offer even more choice for our business customers when they seek technology to improve employee productivity.Beginning early October 2015, we will be selling Microsoft Surface Pro and Surface Pro accessories through our North America sales organization, and rolling out to other regions starting in early 2016. No other PC maker is doing anything like this with Microsoft, and Michael Dell wants to tell you about it himself!&nbsp;</p><p>Business customers will be able to buy Surface Pro from Dell, the same way they buy our Venue Pro tablets and Latitude 2-in-1s and laptops, configure, deploy and support them throughout their organization the same way. Now customers have a “one stop shop” to get the very best Windows devices in the market backed by award-winning Dell Support and Configuration & Deployment Services. Surface Pro devices sold through Dell will come with a one-year Basic Hardware Service with the option to extend it up to 4 years and customers may also upgrade to ProSupport or ProSupport with Accidental Damage Service.Many businesses are evaluating Surface Pro tablets, and when our team proposed this in a recent Dell Customer Advisory Council meeting, those customers told us they love seeing this level of collaboration and choice. Some customers have told us that they would like to use Surface Pro tablets, in addition to their Dell devices, but require the IT management, services and support that only Dell can provide.Dell’s tablet portfolio focuses on meeting a wide range of customer needs from mobile productivity for knowledge workers with the power and screen size to get real work done – like the Venue 11 Pro, Latitude 2-in-1s and Surface Pro – to application-driven tablets that are purpose-built to meet specific customer use cases, like our Venue 8 Pro that has been deployed broadly in hospitality and retail. In today’s business environment, the mobility that tablets offer is vital to all types of businesses – even traditionally conservative industries like banking.“The reason we chose Surface Pro 3 is because of its unique 2-in-1 design that helps customers meet the needs of their employees with a single device. The Surface Pro 3 provides employees with the lightweight tablet when they are mobile, and a powerful laptop/desktop when they’re at their desk. And since it runs Windows, our customers are able to seamlessly integrate Surface Pro 3 into their existing security protocols and IT processes, so they can immediately start using all of JHA software in a mobile world,” said Tommy Bradford, Jack Henry Managing Director.Another reason we’re excited about this unique partnership is the growth we are seeing in Windows tablets, and that will only get better. Take the Q2 IDC CY2015 WW Tablet share results:Dell rose two ranks to number two with 14.4 percent market segment share in worldwide Windows Commercial TabletsMicrosoft kept the number one rank in worldwide Windows Commercial Tablets with 30.4 percent market segment shareNow that Dell will offer both the number one and the number two commercial tablets worldwide to its business customers, we are uniquely positioned to offer not just the devices that customers want, but the services and enterprise manageability that they require.Microsoft and Dell have been long-valued partners and this is an extension of that collaboration. We see the Surface Pro family as complementing our current portfolio with its 12-inch form factor and distinct industrial design, and look forward to hearing more of your thoughts.last_img read more


Three Ways SCOS 7 Breaks Ground for Enterprise Storage

first_img2. SCOS 7 elevates management control to the data center levelRemember when you had to provision and manage arrays as independent silos? Those days of waste and inflexibility are gone, thanks to SCOS 7. With our new Live Migrate feature, multi-array federation is a standard capability of SC arrays.  Storage admins, guided by intelligent, proactive wizards, can now move volumes effortlessly around the data center without interrupting workloads, balancing their environment for optimal performance and resource utilization  — with no need to purchase a separate virtualization appliance or software.For cloud and multi-tenancy applications, new policy-based Quality of Service (QoS) controls let you map resources to match business priorities. Plus, VVol virtualization support allows server-side administrators to easily target SC services on a per-VM basis, benefiting fully from Dell’s growing relationship and integration with VMware. 3. SCOS 7 unifies the Dell Storage ecosystemPerhaps best of all, at least for our large PS Series/EqualLogic install base, we are fulfilling our promise to converge the SC and PS Series platforms.  Our new Dell Storage Manager interface controls both PS and SC arrays, with full replication in either direction. This is not just a simple upgrade migration feature — you can actually use both platforms simultaneously in the same solution, with automated data flow between the arrays. Existing PS customers gain the freedom and confidence to either continue to purchase PS arrays, or add SC at any time, knowing the full value of every PS investment will be protected and enhanced.This “safe passage” approach is unique in the industry, as we are the only vendor to offer native cross-platform replication across product lines. What’s more, as a premier end-to-end solution provider, the integration is a testament to our ability to orchestrate and unify diverse technologies — capabilities which bode well for a future where portfolio breadth and diversification will become increasingly prevalent.In short, SCOS 7 is a Very Big Deal, and in anticipation of Dell’s expanding storage focus, I expect this milestone release will be the access point by which more and more businesses will soon benefit from the flexible, virtualized SC architecture.If you’ve been waiting to deploy a modern enterprise storage solution yourself, I’d like to suggest now is the ideal time to begin your own journey with an eminently future-ready platform. SC Series offers a clear competitive advantage today – and just as importantly, the opportunity to position your business for even greater success tomorrow, powering workloads and applications you may not yet have imagined.——-For technical details on the ground-breaking SCOS 7 release, including links to demo videos and solution briefs, visit Dell Tech Center, or contact a Dell Expert. *Source: Dell internal analysis, May 2016, compared to top 5 other vendors in the mid-range enterprise market.  Data reduction results may vary depending on application and configuration.  SC Series can provide 10:1 capacity savings in VMware environments – but even assuming just 4:1 reduction, SC arrays offer the lowest effective flash capacity pricing vs. major competitors, net of data reduction.  Street price analysis includes 5 years of support, and is based on a variety of sources, including analyst data, price sheets when available and public information as of May 2016.center_img I couldn’t be more pleased and excited to announce the release of SCOS 7, the next-generation operating system for SC Series arrays. It’s been almost four years since we laid the foundation with SCOS 6.0, and our subsequent journey has produced some extremely significant “dot releases” — including the world’s first multi-tier flash arrays, the highest-density storage enclosure, and the unmatched integration of new technology such as TLC drives.  We’ve established ourselves as a preeminent force in flash, and have secured a momentum spot on the Gartner Leaders quadrant for general purpose arrays, surpassing NetApp and IBM. Not surprisingly, SC Series sales have outpaced the market over the same time period.But today, as we arrive at SCOS 7, it’s appropriate that we announce this major news independently of any hardware release. Because it’s bigger than a single product — and frankly, it’s bigger than the entire SC Series portfolio.Flash forward your ITSCOS 7 is quite simply Dell’s most forward-looking array software yet. With smart features designed to make data centers incredibly flexible and cost-efficient, plus a broadened management platform that controls heterogeneous product lines, this release helps new and existing customers prepare their environments to adapt and thrive in even the most unforeseen future. More than just a point-in-time solution; SC Series has become a powerful IT strategy that provides low TCO and high ROI year after year.How have we accomplished this?   I’ll summarize in three main categories.1. SCOS 7 drives flash much deeper into the enterpriseThanks to our innovative platform efficiency, SC Series already boasted the lowest all-flash array prices in the industry. With SCOS 7, we’re doubling down by adding the most comprehensive data reduction*. Intelligent Deduplication lowers costs for SSD and HDD tiers in ways competitors can’t match — in fact, SC Series is the only tiered architecture combining dedupe and compression on HDDs and SSDs.The result: AFAs now under $0.45/GB with optional HDD tiers under $0.10/GB. Storage economies this extreme don’t just save a few dollars — they change the very business meaning of flash.  Because there’s nothing more fundamental to customer success than the ability to deploy winning IT solutions in more locations, for more workloads, and at a greater scale than previously.  Dell Storage is proud to be one of the leading drivers of the SSD revolution, and we don’t plan to stop until we’ve transformed every industry.last_img read more


Advancing Healthcare Innovation Through High Performance Computing

first_imgNote: This is the first post in a HPC blog series. Visit Dell4Enterprise again in the coming weeks for more on HPC in manufacturing, oil and gas. We live in an incredible age for medical discovery and healthcare breakthroughs. With the advent of faster, low-cost genome sequencing technology, medical researchers can now understand the underlying genetic and molecular pathways for diseases. But as the technology enabling this era continues to advance at an astronomical rate, so too does the volume of data being collected by researchers and medical staff with no signs of slowing down.Genomic data, X-rays, MRIs and other medical information are both voluminous and complex, and require sophisticated computer systems using the latest data analytics techniques to be useful. Plus health data has to be affordably stored and available for long periods of time, while maintaining data security and privacy regulations, so these systems never shrink.Healthcare organizations and medical researchers lacking adequate resources to capture and manage this data are faced with the challenge of designing and deploying their own infrastructure, often with minimal IT expertise or support. Also, complex integration and performance tuning of the infrastructure can take months — all resulting in low system usage and discovery delays that can be the difference between life and death.Adding to this complexity is the trend toward bringing different types of data sets together – such as genomic data, electronic medical records and clinical trials data – to develop an understanding of complex medical conditions for the specific individual, known as precision medicine. Doctors now have the ability to analyze a specific patient’s unique genomes for early signs of a disease and match them with specific treatments that will be more effective. Previously, this type of diagnostic and personalized treatment took months, but now with powerful technology, personalized medicine has the potential to take days or even hours!High performance computing (HPC) has played a critical role in healthcare data analysis for decades, but new systems, combining traditional high performance computing technologies with high performance data analytics, are changing the game by accelerating processes for healthcare organizations of all sizes and making that complexity manageable. We’re incredibly excited about the evolution of the Dell HPC System for Life Sciences, which was initially developed specifically for genomic analysis. Partnering closely with our customers at the forefront of genomics research, including Translational Genomics Research Institute (TGen) and the Neuroblastoma and Medulloblastoma Translational Research Consortium (NMTRC), we developed the Dell HPC System for Life Sciences to help accelerate time-to-insight for a range of healthcare fields including pharmaceuticals and cancer research.This first-of-its-kind platform is designed and optimized to deliver high-throughput and fast turnaround of genomic workflows, which is essential for patients with chronic or life-threatening diseases and delivering on information-driven healthcare. It integrates easily with the latest generation of sequencing machines from companies like Illumina, and captures sequencing data directly into the system for processing. Sequence data is then network-accessible by researchers for further investigation and correlation with other data sources.Combining comprehensive HPC and data management systems with domain expertise and technical know-how, Dell is proud to be making a difference by helping genomic research organizations across healthcare, government, universities and industrial labs accelerate their research .Most HPC implementations traditionally have been at large research hospitals focusing on prominent health issues such as cancer, heart disease, AIDS and Alzheimer’s. Dell is now eliminating the barriers for smaller organizations that concentrate on hundreds of other ailments like asthma and hepatitis that affect millions of people, opening opportunities for a wide array of new medical and genomic research. Widespread HPC availability allows for research on a massive number of species including bacteria and viruses, enabling discoveries that are critical to public health.HPC is no longer considered an arcane or niche technology. The market has matured and scientific institutions of all sizes are taking advantage of its power to make some truly ground-breaking medical discoveries. Healthcare and research organizations need to consider a three- to five-year roadmap with the understanding that sustained, massive data growth is inevitable. By adopting HPC systems, they can accelerate their research and the delivery of life-saving medical treatments. Dell works to provide the right tools to help healthcare organizations worldwide. We’re proud of the work our life science customers are doing to change the world and humbled to play a part in their important work through our HPC systems.For more updates on Dell HPC, follow along on Dell4Enterprise as we continue our HPC blog series, and visit the following:@DellHPC on TwitterDell HPC Customer Case StudiesDell HPC Communitylast_img read more


2018 Dell EMC Product Support Newsletter Series

first_imgDell EMC now offers a series of Data Protection Support Newsletters for our customers and partners. These helpful newsletters provide product-specific updates on the latest in customer service offerings, key release and support updates, target codes, and more. Each newsletter includes helpful Knowledge Base articles for your product, expert troubleshooting advice for common technical challenges, and top trending support solutions. This monthly series currently includes support newsletters for Data Domain, NetWorker and Avamar, and we will be rolling out new issues for additional products soon.Download and view the latest 2018 issues below and view the archive of 2017 issues here.DATA DOMAIN Monthly Support Highlights January 2018 Issue February 2018 IssueMarch 2018 IssueApril 2018 IssueMay 2018 IssueJune 2018 IssueJuly 2017 IssueAugust 2018 Issue September 2018 IssueOctober 2018 IssueNovember 2018 IssueDecember 2018 IssueNETWORKER Monthly Support Highlights January 2018 IssueFebruary 2018 IssueMarch 2018 IssueApril 2018 IssueMay 2018 IssueJune 2018 IssueJuly 2018 IssueAugust 2018 IssueSeptember 2018 IssueOctober 2018 IssueNovember 2018 IssueDecember 2018 IssueAVAMAR Monthly Support Highlights January 2018 IssueFebruary 2018 IssueMarch 2018 IssueApril 2018 IssueMay 2018 IssueJune 2018 IssueJuly 2018 IssueAugust 2018 IssueSeptember 2018 IssueOctober 2018 IssueNovember 2018 IssueDecember 2018 IssueHave feedback? We’d like to hear from you! TAKE OUR SURVEY to provide feedback on our support newsletter series, or if you have ideas about the kind of support content you’d like to see in the newsletters, please share it with us at [email protected] or submit a comment below. Thank you!Holly AndersonDellEMC Social SupportFollow Us @DellEMCSupportlast_img read more


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